Data Deletion

You can ask esouq Singapore (esouq.co, UEN T13LL0986D) to delete your account profile and remove your Facebook sign-in link.

How to request deletion

Email info@esouq.co from the email address on your esouq account. Use the subject "Delete my data".

You can also message us on WhatsApp at +65 8748 2088. Start your message with "Delete my data" and include the email address on your esouq account.

What happens next

We will confirm your request and complete the deletion within 30 days of receiving it.

What we delete and what we may keep

We delete your esouq account profile and the link that lets you sign in to esouq with Facebook.

We may keep order and invoice records where required for legal and tax reasons.

Removing esouq from Facebook

You can also remove esouq from your Facebook account. In Facebook, go to Settings > Apps and Websites, select esouq, and choose Remove.

To request deletion of your esouq account data, contact us using the email or WhatsApp instructions above.

Contact and support hours

Email: info@esouq.co
WhatsApp: +65 8748 2088
Support hours: Monday to Friday, 9am to 6pm Singapore time (SGT).
We reply within 1 business day.